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If you have the CD/download you can prepare and e-file up to five federal returns----and even prepare more than five if the additional ones are filed by mail. What you cannot do is give out the license code to other people to use on their own computers. YOU can prepare their returns for them or let them use your computer---or any computer owned by YOU.
The tag below your question says that you are using TurboTax Online, not the download software. With TurboTax Online you can do only one person's tax return in each account. To do tax returns for three people you would have to use three different accounts.
Did you purchase the download and use the online program by mistake?
We see people get confused and they keep logging in to online software which will require them to pay at the end. You need to use the desktop software. One way to tell if you are using the right software---your tool bar. Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.
You appear to be posting from online software instead of the desktop CD/download software that the license code is for. If you are using online, you are using the wrong program. You need to switch to the desktop software to get what you paid for. You have to download it, update it and launch it from your own hard drive to use it.
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