Can not start my 2023 return because turbotax goes to the "Your tax returns & documents" screen as soon as I log in. It seems to skip the home screen. I think it's a bug.

I tried three different web browsers and also tried clearing my cookies. There's essentially no way for me to start my 2023 tax return (I got an extension). The only page I can access is the history page for my previous year's returns.

posted

Maybe because you already started it to do the extension? Do you see Add a State anywhere? Click on that to get back in.

Your email states that TurboTax will no longer support Monterey 12. That's my OS. I have MacBook air 11 inch Early 2015. What is the update for me? Ones stated N/A.

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Can not start my 2023 return because turbotax goes to the "Your tax returns & documents" screen as soon as I log in. It seems to skip the home screen. I think it's a bug.

Can not start my 2023 return because turbotax goes to the "Your tax returns & documents" screen as soon as I log in. It seems to skip the home screen. I think it's a bug.

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Do you have a TurboTax Online account?

Can not start my 2023 return because turbotax goes to the "Your tax returns & documents" screen as soon as I log in. It seems to skip the home screen. I think it's a bug.

Do you have an Intuit account?

Can not start my 2023 return because turbotax goes to the "Your tax returns & documents" screen as soon as I log in. It seems to skip the home screen. I think it's a bug.

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