Can I switch download purchase to online or mobile

rmoranconstructi · ‎October 23, 2022

I purchased 2021 tax return but can not get it on my phone.

Critter-3 · ‎October 23, 2022

The downloaded program can only be used on a full computer not a mobile device and the online 2021 program has shut down for the change over to the 2022 program.

You can go here TurboTax CD/Download Refund Request Form to request a refund of the downloaded program within 60 days of purchase.

xmasbaby0 · ‎October 23, 2022

-Use this IRS site for other ways to file for free. There are 8 free software versions available from the IRS Free File site

https://apps.irs.gov/app/freeFile/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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Can I switch download purchase to online or mobile