Can I start over on my taxes? Can I go back to make changes?

[mesquitebean]

Have you already filed, or are you still in the preparation phase?   Have you already paid or registered?

[TerukoL · Accepted solution]

In TurboTax Online, you can erase your return and start from scratch as long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered. Please follow the Turbo Tax FAQ on how to clear and start over your return.

https://ttlc.intuit.com/replies/4248526

[jvinson963]

I started back in August but never finished my 2020 how can I complete or how can I start over

[DoninGA]

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@jvinson963 wrote:

I started back in August but never finished my 2020 how can I complete or how can I start over

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See this TurboTax support FAQ for completing a prior year tax return originally started using the TurboTax online editions - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...

If you paid for one of the 2020 online edition then contact TurboTax support and they can push a 2020 desktop edition installation file to your download account at no charge.

Support is open form 5am to 5pm Pacific time, Monday thru Friday

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax