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You have to wait until Monday to talk to anyone. The "Live" help is available Monday-Friday 5 a.m. - 5 p.m. Pacific time. No one can call you from the Answer Xchange. You can post a question here and someone will try to help.
You are posting from TurboTax Live. You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 5 p.m. Pacific time Monday - Friday.
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live
It’s not after 5, why can’t I talk with someone?
@Pfjf1972 wrote:
It’s not after 5, why can’t I talk with someone?
TurboTax support is open from 5am to 9pm Pacific time, 7 days a week during tax season
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Or -
Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)
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