Can I speak to a specialist to update bank information

[safdawg31]

Can I speak to a representative

[Anonymous_]

How do I contact TurboTax? (intuit.com)

[xmasbaby0]

You do not need a "specialist" for that.  If you need to update banking information in your online account:

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...

If you mean you want to enter banking information for the direct deposit of your tax refund:

Did you already e-file?  If you did NOT e-file you can go to the FILE section and change how you want to receive your refund.  If you want direct deposit you need the routing number and your own account number.

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.  The IRS does not allow it.