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Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
You may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate - https://www.taxpayeradvocate.irs.gov/ or call 1-877-777-4778
On this IRS customer service page you can find 2 resources that may be of help: IRS phone numbers (by topic) and your local IRS office (appointment needed). Select the drop down arrow next to each to find the contact information.
We can help you find their contact information, but as a separate company, we have no direct information about IRS customer service processes or wait times.
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