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jmhacrocker
New Member

Can I live chat?

 
18 Replies
xmasbaby0
Level 15

Can I live chat?

There is no live chat, unless you pay for TurboTax Live.

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/00/27191

 

 

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
lildevil42089
Returning Member

Can I live chat?

Hello I was wondering about my tax return if I am getting it back today

JeanneLO
Intuit Alumni

Can I live chat?

You can track your refund with the IRS, as they issue the refunds. Please see this TurboTax FAQ on how to track your refund with the IRS:

https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/00/25589

Click this link to track your State Refund.

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bjones19
New Member

Can I live chat?

Hello

xmasbaby0
Level 15

Can I live chat?

@bjones19 There is no live chat.  This is more like a message board.    Post a question and wait for someone to reply.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
lavettacary1
Returning Member

Can I live chat?

I need to know what am I doing wrong cause I am keep getting rejected

xmasbaby0
Level 15

Can I live chat?

@lavettacary1

 

You received a rejection email that we cannot see.  Please tell us word for word what it says so we know how to help you.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
klchen3654
New Member

Can I live chat?

Hi my name is Kevin . I am a  real estate agent. How can I 

report to IRS for my income tax? What kind of my business expenses can deductible at tax return?

Thank you.

 

Kevin 

My email is [email address removed] 

 

klchen3654
New Member

Can I live chat?

Yes please.

 

SusanY1
Expert Alumni

Can I live chat?

You can reach our live agents here: Contact TurboTax.

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Ohmar123
New Member

Can I live chat?

How can I check on my status on stimulus check when will I get it

Ohmar123
New Member

Can I live chat?

Checking on my stimulus check

xmasbaby0
Level 15

Can I live chat?

@Ohmar123

The IRS can look at your 2018 or 2019 return to issue a stimulus check.  If they do not have a 2018 return then you may be waiting for them to finish processing 2019 before they will be able to use it to issue your stimulus check.

 

If you used the non-filer site, you will not be able to e-file a 2019 return after using the non-filer site.

 

TurboTax has no control over your stimulus check, nor can TT track it for you or tell you when the IRS will issue it. Refer to the sites linked below:

You can call the IRS hotline at 1-800-919-9835 to get updates on your stimulus payment.  

https://www.irs.gov/coronavirus/economic-impact-payment-information-center#nonfilertool

https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions

https://ttlc.intuit.com/community/tax-topics/help/how-will-the-stimulus-package-impact-me/00/1393859

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
DoninGA
Level 15

Can I live chat?


@Ohmar123 wrote:

Checking on my stimulus check


Only the IRS determines when and if a stimulus payment is distributed.

 

Go to this IRS website for stimulus payment information FAQ's - https://www.irs.gov/coronavirus/economic-impact-payment-information-center


Use this IRS website for stimulus payment status - https://www.irs.gov/coronavirus/get-my-payment


Use this IRS website for get my payment FAQ's - https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions

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