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lilgote
New Member

Can I have some online support in walking me thru why it wont file ?

 
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3 Replies

Can I have some online support in walking me thru why it wont file ?

Yes, you will be walked through step by step until the problem is corrected.

Can I have some online support in walking me thru why it wont file ?

It wont file says I must verify email.

I did

RobertB4444
Expert Alumni

Can I have some online support in walking me thru why it wont file ?

@Upington19556  It is a good idea to first clear your cache and cookies - which means removing all of the temporary programs that can gum up your web browser.  If that doesn't work, try using a different web browser.

 

Here is a link on how to clear your cache and cookies.

 

You are probably better off having someone walk through the return with you to look at your entries so I recommend getting live expert help.

 

Here is a link to finding a TurboTax expert.

 

However, that requires upgrading your product which may be an expense you don't want.  In that case you can call an expert and ask questions over the phone.

 

Here is a link to the TurboTax Phone Number.

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