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2800olive
New Member

Can I get my fees back if I did not order Deluxe Vesions But was charged Fees though it was supposed to be free?

 
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EbonyL
New Member

Can I get my fees back if I did not order Deluxe Vesions But was charged Fees though it was supposed to be free?

Due to IRS adding new changes within the Schedules, there are now situations in which an upgrade may be needed. Because of this, it is possible that you may have added an add on that required an upgrade or an extra charge.

To see a breakdown of your charges follow the directions in the following TurboTax FAQ.

https://ttlc.intuit.com/replies/4202093

There is an additional charge for state taxes with all products, except Free Edition.

 https://turbotax.intuit.com/personal-taxes/online/

You can follow the instructions listed in the following TurboTax FAQ to contact Customer Support if you need further assistance. https://ttlc.intuit.com/replies/3300041

 


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1 Reply
EbonyL
New Member

Can I get my fees back if I did not order Deluxe Vesions But was charged Fees though it was supposed to be free?

Due to IRS adding new changes within the Schedules, there are now situations in which an upgrade may be needed. Because of this, it is possible that you may have added an add on that required an upgrade or an extra charge.

To see a breakdown of your charges follow the directions in the following TurboTax FAQ.

https://ttlc.intuit.com/replies/4202093

There is an additional charge for state taxes with all products, except Free Edition.

 https://turbotax.intuit.com/personal-taxes/online/

You can follow the instructions listed in the following TurboTax FAQ to contact Customer Support if you need further assistance. https://ttlc.intuit.com/replies/3300041

 


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