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CAN I FILE WITH A OLD ACCOUNT I FILED ON A NEW ACCOUNT BECAUSE I FORGOT MY INFO BUT THEY WAS REJECTED CAN I REFILE ON MY OLD ACCOUNT FOR MY AGI INFO SO IT WONT REJECT

 
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IsabellaG
Expert Alumni

CAN I FILE WITH A OLD ACCOUNT I FILED ON A NEW ACCOUNT BECAUSE I FORGOT MY INFO BUT THEY WAS REJECTED CAN I REFILE ON MY OLD ACCOUNT FOR MY AGI INFO SO IT WONT REJECT

Yes, if your tax return was rejected, it's as if it was never filed, so if you want to go back and prepare your return using your old account, you can do that. But keep in mind that in order to access your 2016 return, you would have to upgrade from TurboTax Free to Plus.

See the FAQ below:

https://ttlc.intuit.com/replies/4241406

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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2 Replies
IsabellaG
Expert Alumni

CAN I FILE WITH A OLD ACCOUNT I FILED ON A NEW ACCOUNT BECAUSE I FORGOT MY INFO BUT THEY WAS REJECTED CAN I REFILE ON MY OLD ACCOUNT FOR MY AGI INFO SO IT WONT REJECT

Yes, if your tax return was rejected, it's as if it was never filed, so if you want to go back and prepare your return using your old account, you can do that. But keep in mind that in order to access your 2016 return, you would have to upgrade from TurboTax Free to Plus.

See the FAQ below:

https://ttlc.intuit.com/replies/4241406

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

CAN I FILE WITH A OLD ACCOUNT I FILED ON A NEW ACCOUNT BECAUSE I FORGOT MY INFO BUT THEY WAS REJECTED CAN I REFILE ON MY OLD ACCOUNT FOR MY AGI INFO SO IT WONT REJECT

i need the previous account for my AGI i just dont want to get rejected again

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