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Can i extend my pay for turbotax because I still didn’t get my refund but i did call irs already and they said should be issued on mei

So I should be pay the turbotax on 24 April but I will get my refund on mei is that okey i extend for the payment untill mei
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Can i extend my pay for turbotax because I still didn’t get my refund but i did call irs already and they said should be issued on mei


@diantaridani76 wrote:  Can i extend my pay for turbotax because I still didn’t get my refund but i did call irs already and they said should be issued on mei
So I should be pay the turbotax on 24 April but I will get my refund on mei is that okey i extend for the payment untill mei

 

You have said "mei" a couple of times here and in your other post.  But I don't know what that means.

 

In any case, this is mainly a user community forum--not a direct route to TurboTax Support--and nothing account-specific can be handled here.  Please phone TurboTax Support for assistance to see what you can work out in regard to your fees, and hopefully you can reach them in time to avoid an auto-debit of your bank account.    Was there instruction in the email on how to phone them?  

 

I need more time. Can I delay the auto-debit date? 

If you need more time, you may be eligible for a one-time deferral that gives you an additional 21 days from your original auto-debit date to pay your fees. You must request this deferral no later than 12:00 PM PT on the Thursday prior to the original debit date. Please keep in mind that fees can only be deferred once. You can request the deferral yourself by following the “payment options” link in the email notification you received prior to the auto debit, or by contacting customer support at 1 (800) 446-8848.

 

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Can i extend my pay for turbotax because I still didn’t get my refund but i did call irs already and they said should be issued on mei

@diantaridani76 

That FAQ paragraph I pasted above also refers to a "payment options" link in your email you received.  Does that "payment options" link allow you to automatically request the deferral yourself?     If you can't do it that way, then the paragraph above also lists a phone number to reach TurboTax Support.

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