turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Ask the Experts All About the W-4! >> Event happening TOMORROW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

missy0906
New Member

Can I change my email address if the normal directions do not work?

My changes have been rejected with the directions given to change the email address.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
missy0906
New Member

Can I change my email address if the normal directions do not work?

Use email [email address removed] to respond.

Can I change my email address if the normal directions do not work?

Provide proof of identity and submit the Account Recovery Request.  Normal turn around time is 24 hours.  These are not done on holidays or weekends.

 

Account Recovery Request (intuit.ca)

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question