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IF you are using the "Online" TTX software
First step would be to return to the NC state section, and run thru all of the questions from start to finish.
In the NC Charitable Contribution Carryovers, you probably need to zero those values, then check the box to indicate that the zero's are correct. (Unless you know you contributed a HUGE amount to Charity last year that had an excess that NC wouldn't let you use on yoru 2020 NC taxes)
______________
then try again.....
or call Customer Support:
What is the TurboTax phone number? (intuit.com)
All North Carolina forms are showing as available per the below link. If you are using TurboTax Online, please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies a full or corrupted cache can keep TurboTax from functioning properly. If you are using TurboTax CD Download software, you'll want to make sure to update your software.
North Carolina Individual Form Availability
If you are still unable to e-file, please reach out to TurboTax Customer Support for assistance.
What is the TurboTax phone number?
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