If you did not file a 2024 return then there is no 2024 AGI in the system for you to use when you e-file 2025. Choose the answer that says you did not file a 2024 return, or try using zero as your AGI. If neither of those remedies work, then print, sign and date your 2025 return in ink, and mail it in.
As for your rejected 2024 return---what attempts did you make last year to fix it or re-file it? If you did not do anything to file it after it was rejected, the only way to file it now is by mail. You will need to print, sign and mail it in.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
