Can anyone help i filed my refund and it says it's rejected anytime i click fix it it then takes me to a page that says it's already accepted. what's going

[BOBA863696]

i filed my refund and it says it's rejected anytime i click fix it it then takes me to a page that says it's already accepted. what's going on any ideas any one ?

[VolvoGirl]

It keeps rejecting because one time it must have got accepted.  

You can check your efile status here,
https://turbotax.intuit.com/tax-tools/efile-status-lookup

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. What does it say?

[BOBA863696]

it never got accepted the only email i got says it was rejected by irs because of mismatched date of birth and this was 3 days ago. i logged back in today it still says reject on turbotax but anytime i click fix it says already accepted.

[BOBA863696]

if i click fix it it then goes to keep going to refile and then refund accepted on 2-2-2022

[VolvoGirl]

Does it actually say Accepted or maybe it's a Duplicate?

Call support.  What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632