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Can anyone else sign into my account?

I get a message that someone signed into my account here in the middle of the night. How can that happen?
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1 Reply
JohnB5677
Employee Tax Expert

Can anyone else sign into my account?

TurboTax will send a notice or Email if anything seems unusual.

 

  • This can occur only if you have TurboTax Online.
  • TurboTax Online requires both a Username and Password as well as a I'm not a Robot screen to log into your account.
  • Intuit-TurboTax has very strict rules regarding client privacy, and sensitive information is highly restricted.
  • This is a computer generated notification.
  • Check the notification closely.  It should have a brief description and the time it occurred.
  • Have you left an ID or Password out for others to see?
  • Do you remember logging in at that time.
  • Did you change a password or other personal information?

Please contact us again to provide any additional details. 

 

 

 

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