Can anyone confirm that the reason I cannot efile is that I have previously confirmed my stimulus check with my SSN with the IRS?

[dkruger23]

After starting the efile process I get an error message that the transmission will not go through.

[DoninGA]

If you used the IRS non-filers website to register for the stimulus then a 2019 federal tax return with your name and Social Security number was filed.  

In you are not a non-filer and now are trying to e-file a 2019 tax return, the IRS rejects the e-filed return since it has already receive a tax return with your information.

See this TurboTax support FAQ on how to proceed in this situation - https://ttlc.intuit.com/community/tax-topics/help/stimulus-how-to-file-your-return-after-getting-rej...

[dkruger23]

Update - I am not a "non-filer" - I received my stimulus check directly to my checking account without any action on my behalf.

Is there another reason why I can't efile?

[DoninGA]

---

@dkruger23 wrote:

Update - I am not a "non-filer" - I received my stimulus check directly to my checking account without any action on my behalf.

Is there another reason why I can't efile?

---

What is the rejection code and message you received for the rejected e-filed tax return?

[VolvoGirl]

How far do you get?  Does it not let you Transmit it or does your efile reject?  The reject email should say why or give a reject code.

[dkruger23]

Your transmission didn't go through

We could not e-file your return for the following reason:

The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

[dkruger23]

I have waited twice more than 2 days to attempt to efile a 2nd and 3rd time. 🤔

[VolvoGirl]

Contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632