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Can a Turbotax agent switch my tax return from "Ready to mail" to e-file? I live in South Africa and cannot mail my return.

I accidentally set to mail instead of e-file
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2 Replies
MindyB
Employee Tax Expert

Can a Turbotax agent switch my tax return from "Ready to mail" to e-file? I live in South Africa and cannot mail my return.

You can change the option. Here is how to do this in TurboTax Online:

  1. Sign in to your TurboTax account and go to your Tax Home. Scroll down to the section titled "Your tax returns & documents."
  2. Click on "Add a State" (you aren't actually adding a state; this is just away to reopen your return). Once the return is open, select File from the left-hand menu.
  3. You will see a screen that says something like "Just one more step." Click Start or Revisit next to Step 3.
  4. On the "Let’s get ready to e-file" screen, select the option "I want to e-file."
  5. Follow the prompts to enter your bank info (if needed) and click the "Transmit Returns Now" button.

Can a Turbotax agent switch my tax return from "Ready to mail" to e-file? I live in South Africa and cannot mail my return.

To change to e-filing:

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/change-mail-e-file-turbotax-o...

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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