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By phone , My # [PII removed]

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3 Replies
DaveF1006
Employee Tax Expert

By phone , My # [PII removed]

No one is going to call and you shouldn't publish your phone number in a forum such as this. If you are working in a return, there should be an expert assist or Expert Help button.

 

If you are using TurboTax Online

  1. The "Expert Help" Button: Look at the top right of your screen. You should see a button labeled Expert help or a Question Mark (?) icon. 
  2. Type your request: In the search/help box that opens, type "Talk to a specialist" or "Contact an expert."
  3. Select your method: You will be prompted to choose between Chat or a Callback. This is where you would request a callback.
  4. Note: If you are using the "Free Edition," you may be prompted to upgrade to a paid version

If you are using TurboTax Desktop

  1. Look for the Live Tax Advice button in the top navigation bar or under the Help menu.
  2. If you haven't already purchased the Live add-on, the software will ask you to pay a one-time fee (typically around $60 in 2026) to unlock unlimited consultations for that return.
  3. Once activated, you can click "Connect with an expert" to schedule a callback.
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By phone , My # [PII removed]

@hoodrivernow 

 

PLEASE  return and edit your question and REMOVE your phone number!!

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

By phone , My # [PII removed]

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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