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Bug: Topic List View not properly reflecting completed steps.

I am finding TT 2024 to be disturbingly bug prone, especially being this far into the filing season...

 

The latest issue I've ran across is after having entered all the 1099 Div forms they are not being marked in the Topic List view as having been visited.  Which is obviously a bug since they were all input correctly.  If I go back through each one simply clicking next/done then it 'corrects' the issue - but why is TT not properly marking things completed after being initially entered like it should, and always has in the past?

 

I hope this bug is fixed soon.  The Topic List view provides an important visual on which areas have been visited or not.

 

SE

 

Win Desktop

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3 Replies
MarilynG1
Expert Alumni

Bug: Topic List View not properly reflecting completed steps.

We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses. 

 

Once you file your return, as long as the settings to receive communication from Intuit don’t block it, you will see a pop-up message or receive an email with a survey asking you about your experience. We encourage you to leave your notes and comments there. “Voice of the Customer” notes and comments are read and acted upon.

 

If you are using TurboTax Desktop, you can also leave feedback at the Final Steps tab:

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Bug: Topic List View not properly reflecting completed steps.

This issue appears larger than initially thought...

 

I just noticed the entire Final Review section also fails to be marked completed in the Topics List view.

 

Is anyone else seeing this?  Would some other TT Windows Desktop users please check this and respond back?

Bug: Topic List View not properly reflecting completed steps.

Anybody else seeing this??   It's easy to verify by simply completing the Step 4 Review, and then click on "Show Topic List" and see if it reflects the Review as having been completed....


SE

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