turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

rvrablik
New Member

Bug Report: WinPer rel 021.000.0385 Have two W-2s, same as 2020. First manual, second I download from ADP. Select review for First, I got the Emp ID from the other

Could find no other way to post this.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
BrandiLO1
Expert Alumni

Bug Report: WinPer rel 021.000.0385 Have two W-2s, same as 2020. First manual, second I download from ADP. Select review for First, I got the Emp ID from the other

Thank you for reporting this. As a workaround for this issue, you may enter your second W-2 manually. However, I have escalated this issue for further troubleshooting. 

BrandiLO1
Expert Alumni

Bug Report: WinPer rel 021.000.0385 Have two W-2s, same as 2020. First manual, second I download from ADP. Select review for First, I got the Emp ID from the other

I want to take a deeper look at this. However, I need a diagnostic file, which is a copy of your tax return that has all of your
personal information removed. You can send one to us by following the directions below:

 

 

1. Sign in to your online account.
2. Locate the Tax Tools on the
left-hand side of the screen.
3. A drop-down will appear. Select
Tools
4. On the pop-up screen, click on
“Share my file with agent.”
5. This will generate a message
that a diagnostic file gets
sanitized and transmitted to us.
6. Please provide the Token
Number that was generated in
the response.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question