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Samsonjc
New Member

Billing for online US tax filing product

I have been a customer for something like 30 years and for the longest time I got either a disc or download and paid maybe $50.  Now I'm being continually routed to online filing and I get to the end to find I'm being billed $199 as it includes professional help.  I'm a tax preparer, I do not need someone else's help and I am not paying that kind of money after all these years.  I'll go elsewhere or file on paper if I have to before I'll pay that kind of money to file my return.

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