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mateo29dm
New Member

Billing Address country slide menu not working

So i filled my taxes normally and i got to the payment form where i have to put my card info, my bank account is from the US so it should be a valid payment method so filled al the card information, the thing is that when i get to the Billing Address section there is a Country labeled text box with a slide menu option, the slide menu is not working and the text box doesn't allow me to write anything on it so i can't keep up with the payment process. i have tried different browsers already like mozilla and chrome and even the IOS App, but the neither the text box or the slide menu works.

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1 Reply
CatinaT1
Employee Tax Expert

Billing Address country slide menu not working

Is the billing address you are using a foreign address?

 

When you have a foreign credit card or a foreign address, it’s not possible to pay with that card.  We are working towards supporting foreign addresses, but for now you will need to use a different payment method.

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