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You can go back to the W-2 entry screen and go through the import steps again. But be sure to delete the W-2 you already started or else you will get errors when you attempt to e-file.
To import your W-2:
If you're accessing TurboTax Online on your phone through a web browser instead of from a computer, you'll have the option to snap a photo without using the TurboTax mobile app.
To manually enter your W-2:
If you don't have your employer's EIN or prefer to skip the import options, you can manually enter the info from your W-2 instead. Follow Steps 1-3 above. At Step 4, if you can't import your W-2 or if you select Continue without entering an EIN, you'll come to Let's type in the rest of your W-2 info screen where you can manually enter your information.
Requirements to import your W-2 directly from your employer
None of that actually worked, so I had to enter it by hand. Same was true for a couple of my financial accounts that I had entered via download in all the prior several years I have used Turbo Tax. Something is not right in this year's edition. Lot's of problems and I've JUST started.
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