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1986gmc--
New Member

Are you not available 24/7 like you stated when I used your company?

 
2 Replies
macuser_22
Level 15

Are you not available 24/7 like you stated when I used your company?

This forum is here 24/7 (no guarantee that anyone can answer your question).

 

Phone support hours depend on the tax season.  Currently 5AM - 9PM PT.


Here is a TurboTax FAQ for contacting customer support.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number


**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
xmasbaby0
Level 15

Are you not available 24/7 like you stated when I used your company?

The user forum is available 24/7 although there are fewer of us to reply during the night.  As for TT customer support or "Live" help---that is available from 5 a.m. to 9 p.m. daily, Pacific time.

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

https://twitter.com/TeamTurboTax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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