Are you guys going to address the crypto 8949 / 1099-DA issue in TurboTax desktop, or not?

[tcp100]

People have been asking questions for weeks in this thread:

Re: Can no longer upload .CSV file for cryptocurrency translations.

Ever since TurboTax disabled CSV uploads for transactions this year, dealing with crypto reporting in TurboTax desktop has been an utter nightmare. 

We've gotten platitudes and "coming soon" talk, but it's now March 4, and nothing.

No, manually entering 1000s of transactions is not a solution.  Crypto tax sites like Koinly and Cointracker have reports ready, but TurboTax - and especially the Desktop version, gives no way to import them. 

Is TurboTax going to just continue to pretend the problem doesn't exist, or are they going to address it?  It could be simple as allowing users to attach a PDF statement to their 8949, just like every other tax software out there - FreeTaxUSA, TaxAct, etc - now supports.  

Currently, your only options are manual entry of 100s or 1000s of transactions, or send the statement by snail mail. 

I've been using TurboTax for 27 years, and it's extremely frustrating that it seems you guys are just ignoring this issue completely. 

[tcp100]

Moreover, if TurboTax desktop will not support any of this, will you let us get a refund and switch at least to the online version, which lets us upload PDF imports for 1099-DAs!??

[cybui1]

Yes I have to agree, I bought the Desktop version because I read somewhere that the desktop was the one able to import the csv....but that was completely wrong, turned out both online and desktop does not work! I'm getting a little nervous as my whole tax filing is waiting on this one issue, I'm ready to file otherwise. I have over 3000 transactions, there is no way I'm entering that manually, that's an insane amount of work and defeats the purpose to having a software solution in the first place! Turbotax please provide us an update, thank you.

[rotoole1230]

Please be advised that, absent adequate and timely remediation of the deficiencies described herein, I am prepared to pursue all available legal remedies, including but not limited to the initiation of a class action proceeding on behalf of similarly situated users.

Specifically, Intuit Inc. and/or its TurboTax division is hereby called upon to:

a) Issue a widely disseminated public statement, including but not limited to a formal press release, acknowledging the company’s awareness of the material defects affecting cryptocurrency tax reporting functionality within its software platform;

b) Provide a definitive and binding commitment, specifying an exact remediation date by which said functionality shall be fully restored and operational;

c) Expressly acknowledge that manual entry of cryptocurrency transactions does not constitute a reasonable, adequate, or commercially acceptable workaround or remedy for the platform’s deficiencies — particularly with respect to users maintaining extensive transaction histories; and

d) Commit to providing full indemnification and/or appropriate compensation to any affected users who incur IRS penalties, interest, or late-filing consequences proximately caused by the company’s failure to deliver a functional product within the applicable tax filing deadlines.

This notice is provided in good faith and with the expectation of prompt response and remediation.

[Kayudits]

Thank you for this post. The way TurboTax has been handling this is ridiculous!

[user17727683719]

Im right there with you.  Im seriously co sideline eating the price of the software, as i already paid and was literally ready to send my returns when it said I had an issue to fix before I could send.  Well, that was 2 days ago and I am still waiting.  I thought i had it today, but alas....

[rotoole1230]

Hey everyone. Just wanted to let you all know that I gave up on waiting for TurboTax to fix their deficient product. I was able to use FreeTaxUSA and file federal and state with their Deluxe + Audit Defense offering for $43 versus $207 for similar services with TurboTax. I was at first daunted by having to redo everything with a new software, but FreeTaxUSA’s UX and information gathering flow is great and honestly way better than TT. It uses your prior year’s tax file to auto complete a significant amount of data. Plus, they allow for upload of form 8949 with no issues!! I highly recommend. The crypto tax portion took no more than 10 minutes and my over all time from start to filing was about an hour. For those in this thread still waiting on pins and needles to figure out if TT is ever going to get their sh*t together, I suggest you definitely check our FreeTaxUSA. You won’t regret it. I feel so much better now that my return has been accepted and my crypto taxes are accurate. Good luck all. 

[v8899]

This needs to be fixed ASAP! Either CSV (ideal) or TXF import in the Desktop version which I already paid for. I am not interested in uploading or attaching PDFs which could lead to mistakes. I can generate a CSV using my own data and double check that it’s accurate in Excel. Just need it to be imported into the 8949. 

If this is not fixed soon I will be switching to different software after being a TurboTax user for 20 years. 

[user17679792985]

Hey all,

Just hopping in here as someone who works for a crypto tax software company and has seen a lot of users face the same issue this year. There are a couple of workarounds that may help users who have too many txns to manually edit/add, given the desktop limitations currently:

• Importing your data from TurboTax Online (free) to TurboTax Desktop.
• Summarizing txn totals and mailing in supporting documents.

See the guide for step-by-step instructions on reporting crypto with TurboTax.

[hyperkik]

Thank you for posting this!

Turbotax, please let us know if you can address this or if I have to start all over with a new tax software provider? I've invested a lot of time already on your platform but will do it all over again elsewhere if I have to.  Some solution is needed!  You were able to handle this last year it can't be that hard! 

The folks at Koinly are reasonable. Work with them on some kind of solution please.  Talk to them! 

[v8899]

Folks,

I have created a guide for uploading a crypto CSV into TurboTax 2025 - it is possible (!), but requires a few workarounds and extra steps. 

https://ttlc.intuit.com/community/taxes/discussion/how-to-upload-a-digital-asset-csv-into-turbotax-f...

[risky_actuary]

Hi  TT,

Why are you not answering your clients who bought your software and expect it to work? I'm doing my taxes and it seems TT Desktop still uses the old txf format? I've been paying for the annual renewal program and this is making me reconsider. Please make sure TT Dekstop works with Koinly for crypto users otherwise people will leave you.

[MrJoeVan]

Thanks for your tip rotoole1230 about using FreeTaxUSA.  I plan to do the same thing and will spread the word.  Goodbye TurboTax!

[Walk_the_walk]

You are correct. This is a huge problem that cost us two days effort just to workaround.  We used Claude, the AI, to help us find a solution, which itself is a big workaround.  

We have documented all the details to share here, and also in a separate post of its own.  This took several hours to do, but we do know for sure that it works.  Please review this article we wrote:

******

TurboTax Premier Desktop 2025: Broken Crypto Import & The Only Workaround

Platforms affected: TurboTax Premier Desktop 2025 (Windows & Mac) | Crypto tax software: SUMM (formerly Crypto Tax Calculator) | Tax year: 2025 (filed in 2026)

Written for the TurboTax Community Support Forum and shared with SUMM Support. Based on direct user experience, two days of troubleshooting, and confirmed research into TurboTax's own documentation.

The Problem: Every Crypto Import Method Is Broken in the TurboTax Premier (desktop) Version

TurboTax Premier Desktop is marketed as fully supporting cryptocurrency tax reporting, including capital gains and staking rewards. For tax year 2025, this claim is false in a very specific, show stopping way: every import method that crypto tax software users rely on is either broken, silently removed, or generates the wrong IRS form.

Issue 1: The TXF Import Generates the Wrong Form

TXF has long been the standard file format for importing investment data into TurboTax Desktop. Crypto tax platforms like SUMM export a TXF file, and users import it via File > Import > From Accounting Software.

In tax year 2024, this method silently generated a 1099-B entry, instead of the now-required 1099-DA (Digital Asset Proceeds From Broker Transactions). The IRS mandated Form 1099-DA for all digital asset transactions beginning with tax year 2025. Filing crypto transactions under 1099-B when the IRS expects 1099-DA risks form mismatches, processing delays, and potential audit flags.

This is entirely Intuit's failure. Koinly, another major crypto tax platform, confirmed publicly that TurboTax has not updated its TXF format to support 1099-DA, and that no crypto tax software provider can generate a TXF file containing valid 1099-DA data. Intuit had years of advance notice that 1099-DA was coming.

Issue 2: CSV Import Has Been Silently Removed

CSV import was advertised as a feature of TurboTax Desktop Premier and worked in prior years. In 2025, it errors out or is simply absent. TurboTax's own support documentation now states plainly: "Gain/Loss CSVs are no longer supported in TurboTax."

In community forums, a TurboTax representative acknowledged the issue and promised restored functionality by mid-February 2026. It is now late March 2026. The fix has not fully materialized. The product continues to be sold without disclosure of this limitation.

Issue 3: PDF Import Does Not Exist in Desktop Premier

Both SUMM's AI support and Koinly's published guide describe a PDF upload workflow that includes a screen offering "Enter a different way" followed by an upload option. Neither support resource discloses that this screen exists only in TurboTax Online Premium -- not in TurboTax Desktop Premier.

SUMM's own step-by-step guide for PDF import states explicitly at the top: "You will need your Summ TurboTax PDF report and a TurboTax Online account." That single sentence, easy to miss, is the only acknowledgment that the entire workflow is Online-only. Desktop Premier users who followed these instructions wasted significant time looking for screens that simply do not exist in their software.

Issue 4: The Online Bridge Workaround Cannot Save an In-Progress Desktop Return

Multiple sources -- including TurboTax's own community moderators -- suggest starting a free TurboTax Online return, importing crypto there, and then exporting the file to Desktop. This workaround is real and ultimately functional (see solution below), but it comes with a critical limitation that is almost never disclosed upfront:

Data entered into TurboTax Desktop for the current tax year CANNOT be transferred to TurboTax Online. The transfer only works in one direction: Online to Desktop. There is no merge or piecemeal import -- opening an Online-exported .tax2025 file in Desktop replaces the entire existing Desktop return.

This means any user who had already partially completed their Desktop return -- entering Social Security income, interest income, K-1 forms, 1099-Bs, trust distributions, and other items -- would lose all of that work if they attempted the Online bridge at that stage. We discovered this the hard way.

The Workaround: Step-by-Step

The following method is confirmed to work as of late March 2026. It requires abandoning your in-progress Desktop return and starting afresh via TurboTax Online Premium, then transferring the partially completed return back to Desktop. It is not elegant, but it is currently the only fully reliable path for Desktop Premier users who need proper 1099-DA crypto reporting.

IMPORTANT: Do this BEFORE you begin entering other tax data in Desktop Premier. If you have already entered significant data in Desktop, completing the entire return in Online Premium may be faster than starting over.

Step 1: Prepare Your SUMM Reports

• Log into SUMM and go to the Reports page
• Confirm your report period is January 1 - December 31, 2025 and tax settings are correct
• Download the TurboTax - Capital Gains Report (PDF version) -- this is the file you will upload to TurboTax Online

Step 2: Start a Free TurboTax Online Premium Return

• Go to turbotax.com and sign in or create an account
• Start a new 2025 return -- select Premium when asked which version you need
• You do not pay until you file, so this step is free
• When prompted to transfer last year's data, upload your 2024 .tax2024 file from your computer to pre-populate your name, SSN, address, and carryover figures

Step 3: Import Your Crypto Capital Gains via PDF Upload

• In TurboTax Online, go to: Federal > Wages & Income > Investments and Savings
• Click Add/Edit next to Investments and Savings
• Click Add investments
• When asked to choose a crypto service, do NOT click Connect -- instead click "Enter a different way"
• Select "Upload (Files from this device)" and click Continue
• Drag and drop your SUMM TurboTax Capital Gains PDF into the upload area
• TurboTax will process the PDF and extract your transactions automatically
• If you see a NEEDS REVIEW flag: click the pencil/edit icon on any flagged transaction, then click Back without making changes. TurboTax will reload and correct descriptions will appear. This is a known TurboTax display bug, not a data error.  You can correct these review flags individually, or in bulk.  This is another minorTurboTax bug.
• If the upload fails due to transaction volume: split your SUMM PDF into two smaller files and repeat this step for each file as a separate import session
• If the first PDF version fails entirely, download the "TurboTax - Capital Gains Report (Alternate)" from SUMM and try that version instead

Step 4: Enter Staking Income Separately

Staking rewards (e.g., Solana staking income) are NOT included in the capital gains PDF and the total must be entered manually regardless of which import method you use.

• In TurboTax Online, go to: Federal > Wages & Income > Less Common Income > Miscellaneous Income, 1099-A, 1099-C > Other Reportable Income
• Click Start or Add
• Select Yes when asked if you received other taxable income
• In the Description field, enter: Crypto staking income - Solana (or whichever network applies).  [Note: Some crypto tax will generate an Income Report and/or it will create a Schedule 1 Form. On Schedule 1, the total is found in Section 1, Line 8v.]
• If you have other crypto income types such as airdrops, click Add Another and repeat for each
• There’s another bug in TurboTax Premier: even after correctly entering your crypto reward total as Other Reportable Income, the Step by Step Interview Summary page may not show the value you entered onscreen. You have to switch over to Forms View to confirm the data is present in Schedule 1, Section 1, Line 8v.  It seems that TurboTax has not coded their software for crypto rewards entry at all, and it works by happenstance.

Step 5: Export the .tax2025 File from TurboTax Online (Free)

Once your crypto data and staking income are entered in Online, export the file before paying anything:

• In the left-hand menu, click Tax Tools
• Click Tools
• In the Tools Center pop-up, click "Save your 2025 return to your computer"
• The file downloads as taxReturn.tax2025 -- rename it to something recognizable but do not change the .tax2025 extension
• This export is free -- you are not required to pay to download this file

Step 6: Open the Exported File in TurboTax Desktop Premier

• Open TurboTax Premier Desktop
• Go to File > Open Tax Return
• Browse to and select your downloaded .tax2025 file
• TurboTax Desktop will open it and you will see your crypto data already populated
• Continue completing your return in Desktop -- enter Social Security income, interest income, K-1 forms, 1099-Bs, trust distributions, and all other items
• File from Desktop as normal

Step 7: Verify Before Filing

• Check that your short-term and long-term capital gain totals match your SUMM Capital Gains Report
• Check that your staking income matches your SUMM Income Report
• Review Schedule D to confirm totals are populating correctly
• Keep all SUMM reports saved as your audit documentation

What Intuit Needs to Fix

• Update the TXF format to support 1099-DA so Desktop Premier can generate the correct form from third-party crypto tax software
• Restore Gain/Loss CSV import functionality in Desktop Premier -- this was an advertised feature that was silently removed mid-tax season
• Build the PDF upload workflow into Desktop Premier, not just Online -- or clearly disclose on the product page and at point of sale that PDF crypto import is an Online-only feature
• Remove the undisclosed transaction limit on PDF uploads in TurboTax Online, or at minimum display a clear error message explaining the limit and how to resolve it
• Update all support documentation and partner guides (SUMM, Koinly, etc.) to clearly distinguish which steps apply to Online vs. Desktop

Bottom Line for Other Users

If you bought TurboTax Premier Desktop for 2025 because you trade crypto, you were misled. The advertised import features do not work. The PDF upload workflow shown in all major crypto tax platform guides is Online-only. The TXF method generates the wrong form. The CSV method was removed.

The workaround above works, but it requires either starting your entire return fresh in TurboTax Online Premium, or completing the crypto portion in Online first before entering anything else in Desktop. If you start in Desktop first and get partway through, you will face a painful choice: re-enter everything in Online, or use the IRS-compliant Summary Method instead (enter short-term and long-term totals as summary figures and mail your Form 8949 as a supporting document).

Our strong recommendation for next year: If you have meaningful crypto activity, either start with TurboTax Online Premium from the very beginning, or use TurboTax Desktop but handle the crypto portion first via the Online export bridge before entering any other data.

[Sjkdev]

What’s being done to fix this?  I’ve been a TurboTax customer for 15+ years.  If this isn’t addressed in the next week, I will have to completely redo my return.  And it won’t be on TurboTax.  It will be on FreeTaxUSA and I won’t be coming back.  Absolutely sad.  I didn’t even want to do the desktop version (always did online) but fell for some stupid Costco deal you ran thinking it was the full version of TurboTax Premier.