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abby102210
New Member

Anyone else run into the scam email about filing before March 26th to get 25% off? I was told I had to grant permission for a rep to access to my computer screen?

 
2 Replies
BrandiLO
Intuit Alumni

Anyone else run into the scam email about filing before March 26th to get 25% off? I was told I had to grant permission for a rep to access to my computer screen?

If you called TurboTax, they do have a program called smart-look that allows them to see your screen so they can help you navigate any errors or problems you may be having.

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irunlikeataxgurl
Level 3

Anyone else run into the scam email about filing before March 26th to get 25% off? I was told I had to grant permission for a rep to access to my computer screen?

SmartLook is an amazing feature! Not a scam! The TT agent can see your screen and tell you how to fix any errors or missing information.

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