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An unauthorized user has accessed my account within the past 24 hours. In addition to changing my password, what other steps can I take to protect my information & docs?

Unauthorized user in Texas. 

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PaulaM
Employee Tax Expert

An unauthorized user has accessed my account within the past 24 hours. In addition to changing my password, what other steps can I take to protect my information & docs?

Another step you could take is to turn on the two-step verification process under the Security tab of the Account Settings. 

Once enabled, you will get a verification code via text/call when you sign in.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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1 Reply
PaulaM
Employee Tax Expert

An unauthorized user has accessed my account within the past 24 hours. In addition to changing my password, what other steps can I take to protect my information & docs?

Another step you could take is to turn on the two-step verification process under the Security tab of the Account Settings. 

Once enabled, you will get a verification code via text/call when you sign in.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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