turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Am stuck on entering wages and income. The system is frozen.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Am stuck on entering wages and income. The system is frozen.

Log out and clear your cookies and/or switch browsers. 

Am stuck on entering wages and income. The system is frozen.

Close the TurboTax window on your browser, any information you have already entered is saved automatically.

Clear cache and cookies on your web browser.  Close the browser.  Re-open the web browser and access your TurboTax account - https://myturbotax.intuit.com/

 

If the problem persists, change your web browser.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question