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If you filed jointly, the mother can't claim her. If you filed as married filing separately, but claimed your spouse's personal exemption (which you would have been allowed to do if she had income less than $4050) then that will also block the mother from e-filing. Look at form 1040A, line 5 and 6. Line 5 should have box 3 checked, and line 6 should NOT have box 6b checked.
If it is your intention that the mother should claim the exemption, the mother needs to print her return and mail it in. Then you will need to file an amended return to make whatever correction is needed (such as, removing your spouse's personal exemption.)
General amending instructions are below. The amended return must be printed and mailed, but don't start the amended return until your original return is processed and your refund is paid.
Amend https://ttlc.intuit.com/replies/3288565
If you filed jointly, the mother can't claim her. If you filed as married filing separately, but claimed your spouse's personal exemption (which you would have been allowed to do if she had income less than $4050) then that will also block the mother from e-filing. Look at form 1040A, line 5 and 6. Line 5 should have box 3 checked, and line 6 should NOT have box 6b checked.
If it is your intention that the mother should claim the exemption, the mother needs to print her return and mail it in. Then you will need to file an amended return to make whatever correction is needed (such as, removing your spouse's personal exemption.)
General amending instructions are below. The amended return must be printed and mailed, but don't start the amended return until your original return is processed and your refund is paid.
Amend https://ttlc.intuit.com/replies/3288565
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