already-purchased Turbo Tax product (the 2024 version), it leads me to the download screen but only shows 2023 product available for download?

I already purchased 2024 Turbo Tax product. Trying to download but only shows 2023 product available for download.....HELP

posted

Connect with an expert

1 Reply

already-purchased Turbo Tax product (the 2024 version), it leads me to the download screen but only shows 2023 product available for download?

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Still have questions?

Questions are answered within a few hours on average.

Post a Question

*Must create login to post