Already paid $99. for Turbo Tax 2018 by credit card. Starting to work on 2018 and amount is $119 plus state. How do I get credit for the $99.?

[biker640]

My credit card was charged for ?99. In Nov 2018. I have login to work on 2028 and amount for filing is $119.99. How do I get credit for the $99.?

[VolvoGirl]

You paid for the Advantage plan and the Desktop program.  You are in the Online.  I see people all the time that have bought the CD/Download Desktop Software but then somehow ended up using the Online version and didn't know it.  If that happened to you,  you can move your Online file to the Desktop program and continue without paying for Online or needing to reenter your info. Post back if you need to know how to move it to your Desktop program.

To  continue in the desktop version , First download the .tax2018 file from the Online version,  

https://ttlc.intuit.com/replies/3300420 

Then see, How to Switch to Desktop, 

https://ttlc.intuit.com/replies/3302260 

After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - New)

[VolvoGirl]

If you need to download your program…..
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Access your downloads here
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