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scottweiss1970
New Member

Agi from last year

I can't seem to find my 2015 return.

I checked the Intuit account online, my timeline and there is no line items.

Any other way I can find out?

1 Best answer

Accepted Solutions
mesquitebean
Level 15

Agi from last year

Are you looking for a 2015 personal tax return?   By your username above it is displaying "Business Edition."

If you're referring to a personal tax return, and if you prepared the 2015 online, and you find no evidence of it in the 2015 Tax Timeline, then you likely have multiple accounts without realizing it.

To get a list of your User IDs and recover account access, you can use the tool at the link below.  Try using your phone number first.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es), then go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

Once you find the 2015 return, if it was prepared in Free Edition, the access will probably be locked until you pay for a 2016 product.  We can tell you how to do that.

However, even if locked, there might be a link in the 2015 Tax Timeline under "Some things you can do" that says "View adjusted gross income (AGI)"

Or you may be able to download a free 2015 tax return transcript at this IRS website.  .

http://www.irs.gov/Individuals/Get-Transcript


View solution in original post

1 Reply
mesquitebean
Level 15

Agi from last year

Are you looking for a 2015 personal tax return?   By your username above it is displaying "Business Edition."

If you're referring to a personal tax return, and if you prepared the 2015 online, and you find no evidence of it in the 2015 Tax Timeline, then you likely have multiple accounts without realizing it.

To get a list of your User IDs and recover account access, you can use the tool at the link below.  Try using your phone number first.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es), then go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

Once you find the 2015 return, if it was prepared in Free Edition, the access will probably be locked until you pay for a 2016 product.  We can tell you how to do that.

However, even if locked, there might be a link in the 2015 Tax Timeline under "Some things you can do" that says "View adjusted gross income (AGI)"

Or you may be able to download a free 2015 tax return transcript at this IRS website.  .

http://www.irs.gov/Individuals/Get-Transcript


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