After trying to file my Kentucky state taxes my screen goes blank after the end of finishing. My federal went through fine. I have tried on desktop and mobile.

shaysglitter · ‎January 24, 2023

There are no errors and it seems like a glitch. The screen is blank and if I refresh it starts all over. I have deleted and restarted my state taxes 5 times now and when I call nobody is helpful.

KatrinaLO · ‎January 25, 2023

Please see the availability chart for your state here in this TurboTax FAQ. I would check the availability of your state return to see if it's currently available to transmit.

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Kat · ‎January 30, 2023

This issue should be resolved now. Please let me know if you continue to have trouble. Sorry for the inconvenience.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

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After trying to file my Kentucky state taxes my screen goes blank after the end of finishing. My federal went through fine. I have tried on desktop and mobile.