I thought both the federal and state taxes there was no fee. what's up with me having to pay for the state?

bv31640 · ‎June 6, 2019

you advertised zero fee for both federal and state. I do not want to pay I want what u advertised the service for.

KaseyG · ‎June 6, 2019

After March 16, 2017, we no longer offered the Absolute Zero program, which allows you to file states for free. Unfortunately, now it does cost to file states, regardless of which package is selected.

If you qualify for the Freedom Edition, it does have a free state. You can try there and see if you meet the qualifications.

https://turbotax.intuit.com/taxfreedom/

View solution in original post

KaseyG · ‎June 6, 2019

After March 16, 2017, we no longer offered the Absolute Zero program, which allows you to file states for free. Unfortunately, now it does cost to file states, regardless of which package is selected.

If you qualify for the Freedom Edition, it does have a free state. You can try there and see if you meet the qualifications.

https://turbotax.intuit.com/taxfreedom/

peterjbrennan33 · ‎June 6, 2019

false advertising from turbo tax on state fee. You should get your act together.

ncpfeiffer · ‎June 6, 2019

I agree, false advertising!

ncpfeiffer · ‎June 6, 2019

Or bait and switch!

I thought both the federal and state taxes there was no fee. what's up with me having to pay for the state?