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kirsts33
New Member

After doing my state and it tells me both federal and state are done but when I hit continue it just loads a blank page and if I refresh it makes me start all over

 
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2 Replies

After doing my state and it tells me both federal and state are done but when I hit continue it just loads a blank page and if I refresh it makes me start all over

Several state tax forms & prep, appear to be having problems in the way the software behaves....let the software folks work on them and whatever the issue is, and come back next Friday to try again.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
SForrestLO
Expert Alumni

After doing my state and it tells me both federal and state are done but when I hit continue it just loads a blank page and if I refresh it makes me start all over

Please see this Turbo Tax help article on troubleshooting blank screens, missing buttons, or missing images.

Troubleshoot blank screens, missing buttons, or missing images.

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