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stephiestew
New Member

After clicking "Register" I am getting an error, "Whoops! We hit a snag loading your data. Please try again." What is the problem?

 
2 Replies
TerukoL
Intuit Alumni

After clicking "Register" I am getting an error, "Whoops! We hit a snag loading your data. Please try again." What is the problem?

You may need to clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try registering again. 

 

Please click this TurboTax Help link for more information. 

 

Please click the link below for our Customer Care team and we’ll help you connect with the right expert if you continue to have a problem. https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-transferring-from-a-prior-year-r...

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mrgeck11
New Member

After clicking "Register" I am getting an error, "Whoops! We hit a snag loading your data. Please try again." What is the problem?

These items do not work on my account.  What can I do to get this to work or is there any support to help look at my account?

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