After choosing product all I get is a blank screen how to fix?

rebotts · ‎January 20, 2020

HelenC12 · ‎January 20, 2020

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

GRENERE · ‎February 14, 2020

Using TurboTax Online. I receive a blank screen when it tell me 3 step left. None of the solutions posted work.

KatrinaLO · ‎February 14, 2020

Please see the following link for steps to troubleshoot blank screens. https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-blank-screens-missing-buttons-or... If that doesn't work, you may have to clear your cache and cookies. Please see the following instructions on how to clear your cache. https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135 See here for instructions on clearing your cookies. https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978 You may also try using another browser. If none of these resolve the issue, please contact Customer Support for further assistance. https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.