Add Supporting Details Ctrl+I Not Working

[FederalInquirer]

Hi

TurboTax Deluxe Desktop on Win 10

Clicking Ctrl+I on a numeric/amount field does not open Supporting Details

I have to go thru the menu and select: Edit > Add Supporting Details, for the Supporting Details dialog to open

If I remember correctly, the 2023 version had this issue too

Did this break? Is it a bug?

TIA

Nick

[MonikaK1]

I am also seeing that the right-clicking on a numeric field in TurboTax Desktop still brings up the list of options, but won't select Add Supporting Details or Ctrl+I, except in a worksheet that also provides a written explanation line.

I am reporting this issue for further investigation.

[jj55]

In Windows Desktop Deluxe Step-by-Step mode, some fields support Ctrl+I and some do not. Also, I have not found any fields that support double-clicking to bring up details as in prior years of TT. This is a step backwards.

However, in Forms mode all fields seem to support both Ctrl+I and double-clicking.

Please be consistent Intuit.

[SteamTrain]

@jj55 @FederalInquirer @MonikaK1 

This usually happens in any interview area that has most recently been rewritten by the software engineers.

It seems, either the software managers "appear" to be:

A) ignoring the issue?

B) ignorant that the supporting details options even exist?

or

C) perhaps the new underlying program software just cannot implement/enable the Supporting Details worksheets when the user is in the "interview".

Certainly, I can still use any of the SD shortcuts on any editable fields, in Forms Mode, since the underlying worksheets have not changed in any significant manner.