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Level 1
April 9, 2026
Question

access turbo tax

  • April 9, 2026
  • 1 reply
  • 0 views

i bought 2025 turbo tax online when filing 2024 taxes. i have th\e 16 digit code and entered it in the correct place. i get an error message that it is wrong code

    1 reply

    SteamTrain
    Level 15
    April 9, 2026

    @kingfisher59 

     

    You need to talk to Customer Support.

     

    It isn't clear whether you actually bought a 2024 download or a 2025 download.

     

    A 2025 download set wouldn't normally be available while filing 2024 taxes.....unless you actually signed up for TTX "Advantage"....but a talk with Customer Support might clear that up.

     

    How do I contact TurboTax?

     

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*