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SHOUTING WILL NOT HELP YOUR CASE WHEN YOU TALK TO SOMEONE ...
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https://support.turbotax.intuit.com/contact/
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Turbo Tax is a self prepared return. It has no way of knowing or checking that you entered something wrong or in the wrong place or entered something twice It doesn't check against any outside sources. The IRS has copies of all the W2s and 1099s your employer and banks/brokers, etc. sent in to match against. Turbo Tax only checks the calculations of what you entered. It is your responsibility to check it over before you file. They only Guarantee that the calculations are right based on the entries you made.
Once you start making legal threats, no one on this board can help you. We are not Turbotax employees and we don't have the time or the interest or the responsibility for your problems. You will have to call the company and escalate from there.
If you would like to calmly and clearly describe your problem, sometimes the volunteers on this board can point you in the right direction.
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