turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Event: Ask the Experts about your refund > RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

mrfrog
New Member

A family member lives in Texas. I live in illinois. I want to phone+help him use turbo tax. Can we have his account open on each of our computers at the same time?

We want to work together on his taxes at the same time over the phone. We each need to see his account on our computer screens so I can guide him. Is this possible?
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
IreneS
Intuit Alumni

A family member lives in Texas. I live in illinois. I want to phone+help him use turbo tax. Can we have his account open on each of our computers at the same time?

Unfortunately you both can't be signed into the same account at the same time (privacy).  However, you could have a return open in your account and give him instructions as you both go through the interview.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

1 Reply
IreneS
Intuit Alumni

A family member lives in Texas. I live in illinois. I want to phone+help him use turbo tax. Can we have his account open on each of our computers at the same time?

Unfortunately you both can't be signed into the same account at the same time (privacy).  However, you could have a return open in your account and give him instructions as you both go through the interview.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies