2025 TT Deluxe for Mac desktop won't let me import my 2024 return

[AlbanyHDTV]

I installed the Mac Deluxe desktop software and tried to start a new return by first importing last year's return.  I see "Use. tax return that's on my computer" and my 2024 return is listed.  I click on the 2024 return, then click "continue" and I hear a doink.  

I tried "Find your tax return on your computer" and had similar results.  doink

I've used Turbo Tax for years and this is the first time I have been unable to import the previous years info.

[MonikaK1]

To transfer info from your 2024 TurboTax for Mac return:

1. Open TurboTax for Mac 2025 and choose File New Tax Return.
2. Select Begin and choose Use a tax return that's on my computer.
3. Select your 2024 return from the list and select Continue.
   • If you don't see your return, select Find your tax return.
   • If your 2024 return is on another computer, here's how to move it to your present computer.
4. Select Continue to review the transferred information. We'll also give you opportunities to review, edit, or delete transferred information later on.

Be aware that once you've gone past the Transfer screens, you can't go back to revisit  to re-do your transfer, go back to step 1 to start over with a new return.

See this TurboTax help article for more information.

Users sometimes report that problems with importing a return were solved after an update was run. On a Mac, simply quit and reopen TurboTax. If there are any updates, you'll be prompted to download them. Once you've done this, try again. 

Tips:

• It's best to use a wired, high-speed connection when updating, both to save time and minimize data corruption.
• If your connection drops in the middle of the update, try again; it should pick up where it left off.

If you reviewed the article and tried all of the steps and are still having this issue, see this help article for instructions to contact TurboTax Support.

[baldietax]

a workaround that folks have reported for this type of problem, instead of starting a new return and then going thru the import steps - instead do File > Open Tax Return and open the .tax2024 file, it will detect it's from 2024 and ask if you want to carry it over into a new 2025 return.

see

https://ttlc.intuit.com/community/taxes/discussion/re-2025-turbo-tax-will-not-import-my-information-...