2020 turbo tax

[joefrei]

when will I be able to access the 2020 version which I have purchased and is in my hard drive?

[DoninGA]

Install TurboTax for Windows - https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-wind...

Install TurboTax for Mac - https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/01/...

Troubleshoot install for Windows - https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-...

Troubleshoot install for Mac - https://ttlc.intuit.com/community/installing/help/turbotax-for-the-mac-installation-troubleshooter/0...

[NCperson]

if you downloaded it to your hard-drive, just launch it.  what problem is occurring? 

[joefrei]

nothing happens...icon is in my dock , app is listed on hard drive but when In click on it nothing happens ?

[NCperson]

right click and run as administrator.....

PS - what version of windows do you have? (start>settings>about )