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mgettles
New Member

2019 Turbotac Premier won't load in Mac 10.15.2. I get an error message that Apple can't verify the software?

 
3 Replies
Critter
Level 15

2019 Turbotac Premier won't load in Mac 10.15.2. I get an error message that Apple can't verify the software?

 

The message has nothing to do with TurboTax, it is how Apple choose to treat ALL  applications not purchased from the Apple Store - all non Apple software will get that message with OSX 10.15 (Catalina).

 

See this Apple article: https://support.apple.com/en-us/HT202491

 

And:  https://ttlc.intuit.com/community/troubleshooting/help/turbotax-for-mac-won-t-open-when-installed/00...


https://ttlc.intuit.com/questions/2899293-turbotax-for-mac-won-t-open-when-installed

https://ttlc.intuit.com/questions/1899267-administrator-rights-mac

stockcldt
New Member

2019 Turbotac Premier won't load in Mac 10.15.2. I get an error message that Apple can't verify the software?

If I can't use this product will I receive a refund? 

ChondelLO
Employee TurboTax Specialist

2019 Turbotac Premier won't load in Mac 10.15.2. I get an error message that Apple can't verify the software?

Yes. Please click the link below for our TurboTax Satisfaction Guaranteed refund policy.

 

Our TurboTax Satisfaction Guaranteed refund policy - Community

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