I started doing my 2019 return in Nov/Dec 2019 using 2019 Premier (Mac). Today (Jan 6th) I launched turbotax to do some more work on my return. After I launched the app it required me to take an update. After the update, I launched TurboTax again and now all my previous work seem to have been lost. I went to my Mac time capsule for a backup of my previously saved work. When I launch the newly updated Turbotax and try to open an older backup of my John Smith19.tax2019 file, I still can't see the data I entered. I would appreciate any ideas as I've already put about 10 hours work into doing my return. Thanks !
Hi diego et. al.,
I just had the same thing happen. (This is for Windows 10). I originally started working on my 2019 TT Premier taxes in February, then stopped working on them after the deadline was extended to July 15/20. I started working on them again today (May 23/20), had to do a TT update, re-register the software (by re-entering all my personal info, email etc. for TT) before I could even get to try open my previously saved 2019 *.tax2019 return file from February. But I was not even given an option to open my previously saved 2019 file; the program wanted me to import my filed 2018 info and start all over. Nope, not happening. Here's what I did:
1. Made a backup copy of my *tax 2019 file, saved it to C:\Users\myname\Documents\TurboTax (where 'myname' is my Windows user name.).
2. With TT closed, Rt-clicked on the *tax 2019 file, Open With... and clicked OK to Keep Using This App TurboTax.
3. The file opened successfully, my previously entered data was still there. I then selected Save As with May-23-20 in the file name, just to create a new file to avoid any issues with differences in data or file structure.
Hope this helps at least a few people.