2018 Taxes

[aliciacha]

I downloaded TurboTax last night and paid $29.99.  Receipt No. 4DX860729P994025W

I have a home based  business.  I need to talk to somebody and when I get on the phone I get a recording asking me to pay $29.99 to talk to a person. 

I started days ago to use the free version but I have to use a different one as I have to do my home business forms as well.  Can somebody help me, PLEASE!!

Alicia

[email address removed]

[phone number removed]

[DoninGA]

Have no idea what you downloaded since nothing from the TurboTax desktop CD/Download website is $29.99

https://turbotax.intuit.com/personal-taxes/cd-download/

If you are using the TurboTax online Free edition then you need to upgrade to Plus to speak directly with a TurboTax support agent.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)