Hello I downloaded the 2018 software for turbotax and it's asking for an installation key but I didn't get one in the receipt and I didn't get an email where some people say they received it.
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Purchased and downloaded from where? Intuit no longer sells the 2018 desktop editions of TurboTax.
Are you sure you got 2018? There is no code for 2018. The License Code started in 2019. Where did you get 2018? It might be a scam. Turbo Tax only has the last 3 years available.
I searched prior year taxes and it brings you to options for different years (from turbotax website)
This page? They only have 2021, 2022 and 2023
https://turbotax.intuit.com/personal-taxes/past-years-products/
@ThunderBuds wrote:
I searched prior year taxes and it brings you to options for different years (from turbotax website)
Again, where? Can you post the web site (URL)?
What is the full name of the file you downloaded? Are you on Windows or Mac? If you went to the previous year products sounds like you downloaded a more recent year. And did you get it free? How? Sounds like you were not on the official Turbo Tax website.
Sorry about the late response, my computer decided to update.
Turbotax.intuit.ca/tax/software/prior-year-taxes
Was the update
@ThunderBuds wrote:
Sorry about the late response, my computer decided to update.
Turbotax.intuit.ca/tax/software/prior-year-taxes
Was the update
You posted a link to a TurboTax Canada website - https://turbotax.intuit.ca/tax/software/prior-year-taxes
This is the TurboTax US user community website.
Go to this TurboTax Canada website for assistance with a Canadian tax return or the TurboTax Canada editions - https://turbotax.community.intuit.ca/turbotax-support/en-ca
Oh that is the CANADA website, not for USA. Are you doing a Canada return?
Here is the Canada forum
https://turbotax.community.intuit.ca/tax-help
Or Contact TurboTax Canada Support
https://support.turbotax.intuit.ca/contact/
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