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Go to Federal > Wages and Income > Interest (or Dividends). Scroll all the way down to the bottom of the page where the banks, etc. are listed. And try a different internet browser.
For the "Online" users,,,,,,,,,Hard to know what to do...delete any -INT or -DIV forms you have started...then exit the program entirely and log in using a different browser....that might clear the screen freeze:
Then start a new 1099-INT:
On the page that wants you to select or enter a bank ? ...... you don't ...instead you click on
1) "Change how I enter my form" at the bottom of that page.
.......and then on the next page you click on
2) "Type it in myself"
then you should be off and running
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